Chris Meeken, owner of the Black Tie Group, spoke with our NHEx group about the realities of starting a construction and property maintenance business from the ground up. He shared how, in the early days, he took on nearly every role himself—from quoting jobs and managing projects to handling client relationships and doing the actual field work. Chris opened up about the challenges of trying to “do it all,” and how that experience taught him the importance of systems, delegation, and trusting the right team. He also emphasized the value of customer service and reputation, explaining how he leveraged client reviews and in-person walk-throughs of completed projects to build trust and grow his business. His insights offered a real-world look at the grind behind entrepreneurship and what it takes to scale successfully in the construction industry.